Returns and Warranty
Returns
We will take back anything we sell with a few exceptions-
- 20% re-stocking fee
- We cannot take back used or installed parts, even if only installed for fitment.
- Parts must be resalable and in their original packaging.
- Engines must be returned in their entirety and must not have been used, run or raced. If Crower performance finds evidence of usage, excessive usage, over revving, valve wear or pump gas in the engine, it will not be accepted for return.
- Engine over rev is a common problem in racing , all valve train, and rod and
crankshaft related components go thru extreme abuse in the higher rpm. Crower
performance can not warranty any type of components after a mis-use by over-
reving an engine. The rev limiters are there for a reason. Never free rev any
engine to the rev limiter since extreme damage can occur when the valves bounce
open and hit the piston/head at top dead center.
- Please call us at 951-296-9669 or 877-951-2267 to arrange for any returned
products. Please include a copy of your invoice with the return. We reserve the
right not to accept any components, engines, etc. for return that we find to have
been installed, used or not in compliance with the above returned criteria.
- Shipping and/or handling is also non-refundable and the responsibility of the
Customer.
Warranty
Statement of Policy
- The warranties set forth below are made possible by Crower Performances production facilities. All Crower performance products are tested on our in house dynomometer and proven on the track..
- Crower performance does not warrant performance of the products due to Crower performances lack of control during installation and usage. Warranty is void on any race application.
- Crower performance neither delegates nor authorizes any person(s) to assume obligations or liabilities on behalf of Crower in connection with any Crower performance products or sales of Crower performance products or those of their vendors.
- Nothing in this statement shall alter or enlarge the terms of the warranties, obligations or liabilities issued with these products.
Warranty provisions
Applies to all camshafts, valve train components, engines and engine kits, pistons, rods, and other components sold by Crower performance.
Terms and Disclaimers
Crower performance warranties are void when said products in question has been physically altered, improperly installed or used or otherwise damaged due to no fault of Crower performance or has not been used for the said purpose it was intended or for which it was designed. In no case shall Crower performance be responsible for incidental or consequential damages occurred during operation or as a result of product failure. These warranties are not assignable or transferable. These warranties do not apply to reground camshafts or components used thereon.
Under no circumstances is Crower performance responsible or liable for any other products that may be damaged or destroyed during operation due to Crowers lack of control during installation and operation.
Shipping
Crower performance only ships with UPS on at outgoing basis. Any incoming packages should be insured. Any shipping including returns are the responsibility of the customer.
- In stock orders ship within 2 business days of receiving the order.
- All ground orders do not have a guaranteed transit time
- UPS will not ship to P.O boxes
- We cannot guarantee to have every item in our catalog in stock.
- Any shipping method available can be used via UPS. Overnight, 3 day, 2day, ground, etc.
- Shipping cut off is at 3pm each business day.
42387 Avenida Alvarado #112 Temecula Ca 92590 877-951-2267 (CAMS)
CAMSHAFT REGRINDING
PISTONS
